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Automated Software for Patient-Reported Outcome Measures (PROMs) and Patient-Reported Experience Measures (PREMs)

With RAYLYTIC PROMs, you can capture, manage, and analyze PROMs and PREMs as part of your daily clinical workflows.

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  • GDPR- and HIPAA-compliant
  • Certified Class I Medical Device (EU MDR)
  • Integrated in your clinical environment or patient portal

Capture PROMs and PREMs in your EHR/EMR or patient portal.

Eliminate the friction of switching between disconnected systems. With RAYLYTIC PROMs, you can seamlessly send, access, and analyze patient-reported outcome and experience measures (PROMs & PREMs) directly within your existing EHR/EMR workflow or in your patient portal. 

Deploy intelligent, branching questionnaires that adapt to the patient’s profile, condition, and treatment plan—all driven by real-time EHR data. From routine screenings to specialty assessments, deliver the right questions at the right time to capture meaningful insights and reduce patient burden.

Rapidly generate insights and adjust treatment using results displayed in real time via a user-friendly interface.

Leverage the power of FHIR (Fast Healthcare Interoperability Resources) to simplify and scale the capture of electronic Patient-Reported Outcomes (ePRO) and electronic Clinical Outcome Assessments (eCOA). By adopting FHIR-based protocols, sponsors, sites, and vendors can collect, exchange, and analyze outcomes data more efficiently—directly from EHR systems or patient-facing apps—without custom integrations.

Privacy and security: integration without compromise

What makes our automated PROMs and PREMs solution a milestone in healthcare IT is the deeply integrated, yet privacy-preserving architecture. By deploying our platform within your existing IT infstracuture via a dedicated integration server, we ensure that patient engagement scales effortlessly without ever accessing sensitive personal data.

We have solved the challenge of scaling engagement while protecting identity. Our architecture operates entirely through pseudonymized patient IDs—unique identifiers that are meaningful within your hospital’s secure network but entirely meaningless to outside parties.

  • Zero-Access Architecture: Our platform never receives, stores, or accesses actual patient identities or contact details.

  • Secure Data Exchange: All communication between your integration server and the platform uses pseudonymized IDs exclusively.

  • Meaningful Anonymity: We only see aggregated feedback data, ensuring your institution remains the sole custodian of Patient Identifiable Information (PII). 

Privacy compliance is maintained even during patient outreach. By utilizing a secure integration layer, we ensure that the bridge between clinical data and patient feedback remains unbroken and uncompromised.

  • Internal Email Coordination: Patient email addresses remain within your hospital’s controlled systems; they are never exported to our servers.

  • Automated Triggers: Personalized invitations are sent via secure, pseudonymized channels coordinated by your local integration server.

  • Regulatory Peace of Mind: This design directly addresses GDPR and healthcare privacy standards by keeping sensitive contact information behind your firewall at all times.

A PROMs and PREMs solution as dynamic as your clinical practice

Whether a major appointment or a minor scheduling change, the RAYLYTIC Platform ensures that patients receive the right PROMs, PREMs, or other custom medical questionniares at the right time by interfacing with hospital information and scheduling systems.

Patients can easily complete questionnaires before their next appointment. For hospital staff, questionnaire status and results are only a click away from a patient’s file. 

Medical personnel have access to a single, interoperable database from all in- and outpatient systems. Clinics and outpatient partners can map the entire patient journey and merge results. 

Patients can complete questionnaires before appointments at home, during unscheduled visits, or at consultations with an integrated tablet solution.

Via FHIR, HL7v2, HL7v3, CDA and DICOM

Gather and track the highest quality data in real time

The RAYLYTIC Platform is outfitted with data monitoring functions that ensure the completeness and consistency of patient-reported data. Generate flexible reports to make treatment quality transparent.

360° overviews of data make treatment quality and patient outcomes transparent and comprehensible for internal and external benchmarking. Draw comparisons between individual patients and entire cohorts to improve patient experience. 

Ensure the validity of questionnaires with validation rules, dependencies, and automated plausibility checks. 

Rapidly generate insights and adjust treatment using results displayed in real time via a user-friendly interface.

RAYLYTIC – PROMs & PREMs
How it works

Automated collection of PROMs & PREMs.

Capture patient-reported outcomes and experiences seamlessly within your clinical workflow—no separate apps, no manual data entry.

01
Real-time clinical event detection
The platform "listens" to your EHR in real time, detecting relevant clinical activities—procedures, admissions, discharges—as they happen. When eligible patients are identified, the appropriate questionnaire workflow triggers automatically.
FHIR-based integration Event-driven Auto-triggering Configurable rules
02
Privacy-preserving pseudonymization
Patient identities and email addresses never leave your institution. The platform operates exclusively with pseudonymized patient IDs—unique identifiers meaningful only within your system. RAYLYTIC never receives, stores, or has access to patient identities.
Pseudonymized IDs GDPR compliant Institutional control
03
Secure, personalized invitations
Email delivery is coordinated via secure, pseudonymized email communication. Patients receive personalized invitations at the clinically relevant moment—when the experience is fresh—via their preferred contact method.
Mobile · Email · Portal Secure delivery Multi-language
04
Validated questionnaire workflows
Patients complete standardized PROMs and PREMs instruments (EQ-5D, PROMIS, HOOS, KOOS, or custom surveys) through a secure, user-friendly interface. Built-in validation ensures data quality at the point of entry.
Validated instruments Mobile-optimized Quality checks Auto-reminders
05
Aggregated insights & data visualizations
See your PROM and PREM data come to life through custom charts and dashboards that track key trends, while every individual questionnaire is automatically saved as a PDF for easy storage.
EHR-integrated data Anonymized analytics Quality dashboards Regulatory audits
Result
Patient data never leaves your institution
Result
Regulatory compliance as a structural feature
Result
Proof-of-scale with 82,000+ participations
21 CFR Part 11 GCP HIPAA ISO 13485 ISO 27001 GDPR